If you would like Quickbooks Support, we have various options for you to think about:
When you purchase or transfer your license to us, you automatically receive the Basic Support. This may be all you need.
Basic SS Support 5 Day
- This is included as part of your Quickbooks Program
- Mon-Friday 9am – 5pm
- Online Chat
- Call You Back Facility
- South African based but on Irish time
- We have no input in this, but it is very good.
FREE 30 DAY TRIAL:
If you join us at Profit Lab, you just transfer your license to profit lab, (no costs involved), you receive:
• One month’s ESS support worth €49
• Plus a QBO health check of what you or your book keeper/accountant can do to make the program work better for you
Contact us here for more information
If you like what we do, choose from one of the following options:
Essential Service Support (ESS) From €49 plus vat per month
- Human Communication with Ireland based Platinum Qualified Pro Advisor
- 1 800 number to call
- Dedicated Support Email
- Mon-Friday 9am – 5pm
- 1-5 day response time
- Scheduled 15 Minute Routine Zoom Check in Once Per month
Plus Service Support (Plus) From €79 plus vat per month
- Human Communication with Ireland based Platinum Qualified Pro Advisor
- 1 800 number
- Dedicated Support Email
- Mon-Friday 9am – 5pm
- 1-3 day response time or else the month is free
- Scheduled 15 Minute Routine Zoom Check in Once Per week
- Recordings emailed back to you for your own use
Premier Service (Prem) From €99 plus vat per month
- Human Communication with Ireland based Platinum Qualified Pro Advisor
- 1 800 number
- Dedicated Support Email
- Mon-Friday 9am – 5pm
- 1 day response time
- Recordings emailed back to you
FAQ
Who will I be actually receiving the support from?
It will be Kevin Barry, Maeve Clancy or Joseph Whelan: Their Bio’s are here.
What type of support do you help us with?
• Anything to do with quickbooks online. If something needs fixing we will show you how to do it.
Will you do my book keeping for me?
• No, not unless you want to hire us separately for that: We want to help you do a better job for your own business.
Will you converse with my accountant?
• Yes, we happen to be Chartered Accountants ourselves and are familiar with the type of questions they often ask.
No minimum contracts: Cancel anytime